Yes, we offer support for our product.

Support includes assistance with setting up and resolving issues with our products, but does not include customization services or support for 3rd party plugins and integration’s.

Please use our Contact page or write an e-mail to Support@OutlookCalendarPrint.com

Include in the price is free support and updates for the first year.

After 1 year you can continue to use the product, but will lose access to support and updates if you dont renew your license.

NOVIX IVS grants you a nonexclusive, nontransferable, non-sublicenseable, limited license to use the Software on a number of computers for which you have paid the applicable price.

If you pay the price for using the Software on ten computers, you have the right to use the Software on unlimited number of computers (including terminal servers) operated by a single company. The term “single company”, as used in the preceding sentence, shall not be interpreted as including: (i) any subsidiaries of the company; and (ii) any companies owing the company; (iii) any other companies related to the company.

If you don´t have Full Details permission for the calendar that you are trying to print, the program will fail to retrieve the name for the calendar.

You can double click the name “Calendar name missing” and manually rename it to what name you want for the calendar.

To resolve this issue you should ask the system administrator or the owner of the calendar to assing you “Full Details” permission for the calendar.

Have a look at this guide for instructions on how to assign “Full Details” for a calendar

The time it takes to create the calendar depends on your setup. If the data is saved locally on your computer it will normally go fast with the creation of the calendar.

In cases where you are connected to an Exchange server, a slow connection can cause a delay in the calendar processing. To avoid this, try to enable Exchange Cached Mode in Outlook, this will in most cases speed up Outllok and thereby create the calendar faster.

Click on the link to see the instruction:

https://www.outlookcalendarprint.com/en/speed-up-outlook-with-cached-exchange-mode/

After installation you can find CalendarPrint in Outlook calendar view in the Home tab.

If you mistakenly should have installed a 64-bit version of Calendar Print on a 32 Bit Outlook, then the icon will be missing in Outlook. The same applies if you have installed a 32bit version of Calendar Print on a 64bit version of Outlook. To correct this, uninstall Calendar Print and install the correct version.

Calendar Print only print holidays if Outlook contains holidays and by default Outlook don´t contains any holidays.

But you can add holidays manual for one or more countries.

Click on the link to see the instruction:

https://www.outlookcalendarprint.com/en/add-holidays-to-your-calendar/